TEXAS TOADSTOOLS

Shipping & Arrival Policy

Clear expectations for how your cultures are prepared, shipped, received, and stored.

Shipping

• Orders use flat-rate shipping. The current charge is shown at checkout.
• Local pickup is not available.
• Orders ship to the address entered at checkout, so please review it carefully before ordering.
• Processing time depends on current availability and our small-batch production schedule.
• Tracking information is sent when your order ships.
• Carrier or severe-weather delays may affect delivery timing after a package leaves our care.

When Your Culture Arrives

• Inspect the syringe and packaging promptly after delivery.
• Refrigerate liquid cultures promptly. Do not freeze.
• If an item is leaking, damaged, incorrect, or appears contaminated, contact us within 7 days of delivery.
• Include your order number, clear photos, and a short description.

Questions? Email TexasToadstools1@gmail.com.

For replacement and refund details, see our Guarantee and Refund Policy.